Frequently Asked
Questions

After you prep and roll your wig, the wig restoration process with the Wig Phoenix Machine typically takes about an hour. In just a short time, you can enjoy your revitalized wig, looking as good as new.

Yes, you can use your preferred wig care products in conjunction with the Wig Phoenix Machine. Our system is compatible with other products, giving you the flexibility to tailor your wig care routine to your preferences. CAUTION: Do not use dry leave in shampoo as it will cause flakes in the wig.

By using the Wig Phoenix Machine, you can expect your wig to be restored to a like-new condition. Say goodbye to dull, lifeless hair, and hello to vibrant, beautiful wigs.

Yes, the Wig Phoenix is safe for your wigs. Our system has been designed to restore and refresh your wigs without causing any damage. You can trust us with your precious wig collection.

Absolutely, the Wig Phoenix Machine can be used on colored and styled wigs. It works its magic on wigs of all styles, preserving their unique features and colors.

You may contact us for returns (Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.)

Wipe dry after each use.

Yes, if you need replacement parts or accessories, please contact us, and we'll be happy to assist you with any additional needs

Currently, the Wig Phoenix Machine is available for shipping within the United States only. We're working to expand our availability to international customers in the future.