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Frequently Asked

  • How long does it take to restore a wig in the Wig Phoenix Machine?
    After you prep and roll your wig, the wig restoration process with the Wig Phoenix Machine typically takes about an hour. In just a short time, you can enjoy your revitalized wig, looking as good as new.
  • Can I use my own wig care products with the Wig Phoenix Machine?
    Yes, you can use your preferred wig care products in conjunction with the Wig Phoenix Machine. Our system is compatible with other products, giving you the flexibility to tailor your wig care routine to your preferences. CAUTION: Do not use dry leave in shampoo as it will cause flakes in the wig.
  • What kind of results can I expect from using the Wig Phoenix Machine?
    By using the Wig Phoenix Machine, you can expect your wig to be restored to a like-new condition. Say goodbye to dull, lifeless hair, and hello to vibrant, beautiful wigs.
  • Is the Wig Phoenix Machine safe for my wigs?
    Yes, the Wig Phoenix is safe for your wigs. Our system has been designed to restore and refresh your wigs without causing any damage. You can trust us with your precious wig collection.
  • Can I use the Wig Phoenix Machine on colored or styled wigs?
    Absolutely, the Wig Phoenix Machine can be used on colored and styled wigs. It works its magic on wigs of all styles, preserving their unique features and colors.
  • What is the return policy?
    You may contact us for returns (Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.)
  • Are there any maintenance or cleaning requirements for the Wig Phoenix Machine?
    Wipe dry after each use.
  • Can I purchase replacement parts or accessories for the Wig Phoenix Machine?
    Yes, if you need replacement parts or accessories, please contact us, and we'll be happy to assist you with any additional needs
  • Is the Wig Phoenix available for international shipping?
    Currently, the Wig Phoenix Machine is available for shipping within the United States only. We're working to expand our availability to international customers in the future.
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